Effective Date: January 1, 2026
At Jigar Solanki (www.jigarsolanki.com), we are committed to protecting your personal information and
your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.
The information we collect is used to provide you with our products and services — including to take steps to enter into a contract for sale or for services, process payments, fulfill
orders, send service communications, provide support, professional services, and/or access to subscription services, and to conduct general business operations such as accounting,
recordkeeping, and audits.
01
Information We Collect
We may collect the following types of information when you interact with our website or book our services:
-
Personal Identification: Name, email address, phone number, and any other details you voluntarily provide via contact forms or direct
communication.
- Booking Information: Event details, dates, venue, and preferences shared during the booking process.
-
Technical Data: IP address, browser type, operating system, referring URLs, and pages visited — collected automatically via cookies and analytics
tools.
- Communication Records: Emails, messages, and correspondence you send to us.
02
How We Use Your Information
Your information is used solely to provide and improve our services. Specifically, we use it to:
- Process and confirm bookings, and communicate event details.
- Respond to enquiries, questions, and requests in a timely manner.
- Send booking confirmations, reminders, and relevant service communications.
- Process payments and maintain financial records.
- Improve our website experience based on usage patterns and feedback.
- Comply with legal obligations and resolve any disputes.
Note: We do not use your personal data for unsolicited marketing without your explicit consent. You may opt out of any marketing communications at any time.
03
Sharing of Information
We respect your privacy. We do not sell, trade, or rent your personal information to third parties. Your data may only be shared in the following limited circumstances:
- With trusted service providers (e.g., payment processors, email platforms) who assist in operating our website or business, under strict confidentiality agreements.
- When required by law, regulation, or legal process — such as in response to a court order or government request.
- To protect the rights, safety, or property of Jigar Solanki, our clients, or the public.
- In the event of a business transfer, merger, or acquisition — in which case users will be notified in advance.
04
Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data.
- Essential Cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics Cookies: Used to understand how visitors interact with the website (e.g., Google Analytics). Data is anonymised and aggregated.
- Preference Cookies: Remember your settings and preferences for a better experience on return visits.
Your Choice: You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
05
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method
of transmission over the internet is 100% secure.
- All sensitive data transmitted via our website is encrypted using SSL/TLS protocols.
- Access to personal data is restricted to authorised personnel only.
- We regularly review our data collection, storage, and processing practices.
06
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data for direct marketing purposes.
- Portability: Request a transfer of your data to another service provider where technically feasible.
To exercise any of these rights, please contact us at info@jigarsolanki.com.
07
Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to read
the privacy policies of any external sites you visit.
08
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal
information, please contact us immediately and we will take steps to delete such data.
09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We
encourage you to review this policy periodically.
Continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.
11
Cancellation Policy
We understand that plans can change. Please review our cancellation terms carefully before confirming your booking.
45+ Days Before Show
100% Refund
Full advance payment returned.
30–45 Days Before Show
50% Refund
Half of advance payment returned.
Less Than 30 Days
No Refund
Client liable for 100% of total fee.
12
Additional Terms
Cancellation by The Mentalist
- If Jigar is unable to perform due to unforeseen circumstances, you will receive a full refund of all payments made, or the event may be rescheduled at no additional cost.
Force Majeure
-
Neither party will be held liable for cancellations due to events beyond their control (e.g., natural disasters, government restrictions). In such cases, we will work in good faith to
reschedule or issue refunds as appropriate.
Rescheduling Requests
- You may request to reschedule the event up to 30 days prior to the original show date. Rescheduling is subject to availability and may incur additional charges.
Late Payments
- Failure to pay the remaining balance at least 7 days prior to the show date may result in cancellation of the performance with no refund of the advance payment.
Luggage Requirements
- Normal luggage that comes with a ticket is acceptable. If you require an additional customised act, please allow for an extra weight allowance of 15–20 kg.
